Refund & Return Policy
Last Updated: April 19, 2025
Refunds
At www.rishta360.com, we are committed to providing high-quality services to help you find meaningful connections. In the event that you are not satisfied with our services, we offer the following refund policy:
- 1. Cooling-off Period
You have the right to cancel your subscription or service within 7 days of purchase without providing a reason. If you cancel within this period and have not used any premium features, we will issue a full refund. - 2. Technical Issues
If you experience technical difficulties that prevent you from accessing our services, please contact our support team. Upon verification of the issue, we will issue a full refund. - 3. Misrepresentation or Fraud
In cases where there is misrepresentation or fraudulent activity on our platform, we will investigate the matter and may issue a refund at our discretion. - 4. Non-Refundable Amounts
Refunds are not available for free accounts, trial periods, or after the use of premium features. Partial refunds may be considered for unused portions of a subscription, subject to our discretion. - 5. How to Request a Refund
To request a refund, please email us at support@rishta360.com with your order details and the reason for your request. Our team will review your request and respond within 5 business days. - 6. Refund Processing
All refunds will be processed to the original payment method. Please note that refunds may take up to 7-10 business days to reflect in your account, depending on your bank or payment processor.
Important Notes
- This policy applies to all services offered on www.rishta360.com.
- We reserve the right to update this policy at any time. Please review it periodically for changes.
- For any questions or concerns regarding this policy, please contact us at support@rishta360.com.